Is Reunoa legit? Straight answers about the company, the serum and the guarantee

By Margaret Hale, Reunoa EditorialLast updated October 26, 2026

If you searched "is Reunoa legit", you probably found a confusing mix of results: YouTube videos titled "scam or legit?", automated website trust scores and marketplace listings using our name. We understand why that's worrying, especially if you're buying for yourself or a parent.

This page is written by Reunoa. We'll answer the questions people actually ask — including the uncomfortable ones.

Who is Reunoa?

Reunoa is a direct-to-consumer skincare brand focused on one problem: fragile, thin, bruise-prone skin in adults over 55. Our main product is Reunoa Bruise Defense & Repair Serum, sold online at reunoa.com since late 2025.

How to reach us ^[2]:

What is actually in the serum?

The serum is built around three ingredients that come up again and again in research on bruising and fragile skin ^[1]:

• Arnica montana at 15% — a high concentration. In a randomised trial, 20% arnica ointment helped bruises fade faster than placebo ^[5]. Most drugstore arnica products are homeopathic dilutions.
• Vitamin K — studied for bruising after laser treatments ^[6].
• Ceramides — lipids that are part of the skin's natural barrier.

Plus deep hydrators. It's fragrance-free, paraben-free and hormone-free. Those studies tested the ingredients, not Reunoa itself. Full details: Reunoa ingredients.

Is it safe? Does it interfere with medicines?

Reunoa is a cosmetic applied to the skin, not a drug and not a supplement ^[4]. It works on the skin, not in the blood. Keep taking any blood thinner or other medicine exactly as prescribed. As with any skincare, a small number of people may react to an ingredient — especially people allergic to plants in the daisy family, which includes arnica. See side effects and safety.

Why do some websites call Reunoa a scam?

We've looked at this carefully. Three things are going on:

1. Copycats. Sellers on Amazon, eBay and international marketplaces, plus at least one look-alike site (try-reunoa.com), use the Reunoa name and photos. People who buy from them and get a poor product understandably blame "Reunoa". See where to buy safely.
2. Automated trust scores. Website-checker tools score sites automatically, using signals like how new the domain is and whether owner details are public. They don't test products. A young brand often scores low at first.
3. "Scam or legit?" videos. Many are made by faceless channels that publish the same format for hundreds of products, often with their own affiliate links.

None of that replaces your own judgement — so here are the facts that matter: what's in the product, who to contact, and how to get your money back.

The honest part: refills and refunds

The complaint we hear most is: "I didn't realise I'd signed up for automatic refills."

Here's how it works. At checkout on our store there is an option to save with automatic refills. If it's selected, your chosen package is sent and charged again on a regular schedule until you cancel. You can:

• check or change this at checkout before you pay
• skip, change or cancel any time at portal.reunoa.com
• or email support@reunoa.com with your order number or email address

Orders are covered by a money-back guarantee as described on reunoa.com ^[1] and in the refund policy ^[3]. If you're unsure about anything, email us before ordering. We'd rather answer a question than lose a customer. See our guarantee.

Does Reunoa actually work?

Reunoa is a cosmetic, so we don't claim it cures or treats any condition. What our customers most often tell us is that their skin feels more hydrated quickly, and that bruises look less noticeable after one to two weeks of twice-daily use. It doesn't work the same for everyone. Bruising caused by thin, sun-aged skin and medicines keeps happening, so it takes daily use. Read what reviewers say, including the critical reviews.

Frequently asked questions

Is Reunoa a real company?

Yes. Reunoa sells its serum through its official store at reunoa.com and runs a customer support team you can reach at support@reunoa.com or +1 (614) 739-9574. Subscriptions are managed at portal.reunoa.com.

Is Reunoa a scam?

No. Reunoa is a real product sold by a real company with a money-back guarantee. Copycat listings that use our name on Amazon, eBay and look-alike websites are not from Reunoa, which causes much of the confusion online.

Who owns Reunoa?

Reunoa is an independent direct-to-consumer skincare brand. Its store lists a business address in Zwolle, the Netherlands, and the team supports customers mainly in the United States by email and phone.

Is Reunoa FDA approved?

Reunoa is a cosmetic. In the United States, cosmetics don't go through FDA pre-market approval the way prescription drugs do, so no cosmetic serum is "FDA approved". Be wary of any cosmetic that claims to be.

Can I trust the reviews on reunoa.com?

Reviews on our store come from people who ordered through it. We also encourage you to read independent opinions and to rely on facts you can check: the ingredients, the contact details and the guarantee.

How do I cancel a Reunoa subscription?

Log in at portal.reunoa.com to skip, change or cancel automatic refills, or email support@reunoa.com with your order number or the email you used to order. You can also call +1 (614) 739-9574.

General information, not medical advice. Written by the Reunoa editorial team; Reunoa makes Bruise Defense & Repair Serum. See our editorial policy for how we pick sources and keep product mentions fair.